This Privacy Policy explains how IWKA Limited (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our websites and online course:
By using our services, you agree to this Privacy Policy.
We may collect the following types of personal data:
1.1 Information You Provide
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Name
- Email address
- Account login details
- Billing information
- Messages or enquiries sent to us
1.2 Payment Information
Payments are processed securely by third-party providers such as:
We do not store full payment card details.
1.3 Usage Data
- Course progress and activity
- Login history
- Interaction with course materials
1.4 Technical Data
- IP address
- Browser type
- Device information
For details on cookies, please refer to Section 5.
We use your data to:
- Provide access to your courses
- Manage subscriptions and payments
- Communicate with you (account updates, support, important notices)
- Improve our services and user experience
- Prevent fraud or misuse
We may also send occasional updates or offers. You can opt out at any time.
We may send essential service-related communications (such as billing or account notices) even if you opt out of marketing emails.
If you are located in the European Economic Area (EEA), we process your data based on:
- Contractual necessity – to provide your course access and subscription
- Legitimate interests – to improve services and maintain platform security
- Consent – for marketing communications, where applicable
We do not sell your personal data.
We may share your data with trusted service providers where necessary, including:
- Payment providers (Stripe, PayPal)
- Learning platform providers (e.g. LearnWorlds)
- Communication and email tools
These providers only process your data as required to deliver their services.
We use cookies to:
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Enable essential website functionality
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Remember user preferences
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Improve performance and user experience
You can control or disable cookies through your browser settings.
We retain personal data only as long as necessary to:
- Maintain your account and course access
- Comply with legal and accounting obligations
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Resolve disputes and provide support
We may retain limited data for record-keeping even after account inactivity.
Depending on your location, you may have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Object to certain processing
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Withdraw consent (for marketing)
To exercise your rights, contact:
support@experiencewengchun.com
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no system can be guaranteed to be completely secure.
Our services are available to users worldwide.
As a result, your personal data may be processed and stored in countries outside of your own, including locations where our service providers operate.
Where required, we implement appropriate safeguards to ensure that your data is handled securely and in accordance with applicable data protection laws.
By using our services, you acknowledge and agree to the transfer and processing of your data internationally.
Our website may contain links to third-party websites.
We are not responsible for their content or privacy practices.
